Forum Messages



  Volunteers - Songbird29 - 03/15/2011 12:36 PM
       Volunteer Workload - cypresscove- 03/15/2011 01:46 PM
           Careful with manicures! - CVAL- 06/05/2012 09:15 PM
       Volunteers - Songbird29- 03/17/2011 09:47 AM
       "Grab And Go" - lo- 03/17/2011 06:44 PM
       PS - lo- 03/17/2011 07:16 PM
       Wow - Songbird29- 03/18/2011 09:10 AM
       Young Volunteers - cdnrectherapist- 03/18/2011 10:30 AM
       Excited - Songbird29- 03/18/2011 12:59 PM
       Wow - Songbird29- 03/18/2011 03:51 PM
       Watching the Eagle's Nest - lo- 04/09/2011 05:46 AM
       Great Idea! - Songbird29- 04/11/2011 12:17 PM
       Jr Volunteers - colonialestates- 04/13/2011 06:53 AM
       Students - Songbird29- 04/15/2011 08:53 AM
       handling money - cdnrectherapist- 04/15/2011 12:45 PM
       Money - Songbird29- 04/15/2011 12:57 PM
           Debbie/Activities - Activities- 09/21/2011 10:00 PM
       oops! - cdnrectherapist- 04/15/2011 01:25 PM
       need help - dee- 08/04/2011 07:57 PM
           New ideas - GG Activities- 08/07/2011 08:48 AM
           Debbie/Activities - Activities- 09/21/2011 10:14 PM
       Help! - Songbird29- 08/09/2011 11:38 AM
       Volunteers - blueoctgal- 09/18/2011 08:15 PM
       Volunteers! - CVAL- 06/05/2012 09:32 PM



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Author   Title: Volunteers
Songbird29

Registered:
07/12/10
Posted 03/15/2011 12:36 PM

Hi Everyone!

Just wondering if you all can help me out with any suggestions!

I run the activity department small retirement home, total of 37 suites and 40 residents altogether.  They are very set in their ways, I have great difficulty getting them to do anyting out of the ordinary, unless I give them some sort of food incentive.

Just this week I've been bombarded with phone calls from potential volunteers which I'm thrilled about! I've got a day of interviews this coming Friday, but I worry that we don't have enough jobs to give them. Right now I've got a small trusty group of volunteers (one senior and 3 fantastic students) who get very upset if they don't have enough to do.  That being said, my residents don't want to participate in any one to one programs, crafts, card tournaments, walking programs, with volunteers.

I'd love to get the volunteers down in the dining room to help out, but then we run into the issue of having a volunteer do a 'union job', which is a big no no.  I only work 8:30 - 4:30 Monday to Friday unless there is a special event, and many of these potential new volunteers are students who need to be supervised.  My boss is insistant that we need a large pool of volunteers, but at the same time I don't want to waste their time!

What do I do?  Any ideas for programs that I can have volunteers run?

Thanks so much Smile



cypresscove

Registered:
06/19/09
Posted 03/15/2011 01:46 PM

Here are some ideas for volunteers:
Give manicures
Decorate for the holidays
Clean and organize
Organize paperwork (would require a confidentiality statement)
Call Bingo or lead exercise groups
Put up calendars
Ensure each room has a calendar (a good practice to do periodically- especially if you are expecting State Surveyors)
Organize bookshelves/ living spaces
Create & manage a Resident Garden

I have that problem too, though. Sometimes so many people come in at once that there isn't enough work to go around. What makes you say that none of your Residents want one on ones with the volunteers? Do you have to announce that it is a "one on one"? Just let a trustworthy volunteer wander around- I'm sure it won't be long before someone has him deep in conversation.



CVAL

Registered:
06/29/09
Posted 06/05/2012 09:15 PM

I went through this mess with too many volunteers and that was one of my ideas giving the manicures  because I don't have time to keep up with them. I had a group of students coming in to do it for their senior community service projects and was told in no uncertain terms that they couldn't do it because of the nail cutting, if they cut the residents and were not employees it would be a liability issue or something. I can see with diabetics I guess  but it seemed like an extreme IF to me. However, I was given the ok for them to at least to file and paint them! It may be an inhouse thing but just an fyi!



Songbird29

Registered:
07/12/10
Posted 03/17/2011 09:47 AM

I may have worded that incorrectly!  I don't think it's that the residents don't want to do one to one's as much as it's that the students don't feel comfortable doing one to ones on their own.  Like I said, many of the volunteers coming to me are highschool students looking to get their mandatory 40 hours of volunteer work, so many of them don't have any work experience at all, and really need to be supervised.

Those are some really great ideas though, and I'll likely find out more about the potential volunteers when they come in on Friday. 

I'll keep you posted!



lo

Registered:
05/11/09
Posted 03/17/2011 06:44 PM

Here's the thing. High school Students need some kind of simple "bridge" that can make them feel comfortable doing 1:1's. I have them take an eyeglass cleaning kit and offer this as a service to the Residents. I tell them its really not about the eyeglass cleaning so much as it starting a conversation while they are doing it or after they have finished. No need to rush. I also arm them with clip boards that have theme related topic questions such as "manners" or "travel". I tell the Resident (white lie) that this student needs to practice "interviewing" people over 65 for a school project. Sometimes the session can last for an hour with one Resident. This way I don't have to hand hold the volunteer. Residents are usually very happy to help them out. I get the questions from here: http://iteslj.org/questions/ Some of our Student volunteers conduct life reviews. You can get this template from Lifebio.com. This can be completed over time in 4-5 different sessions. I tell the Resident that after it is completed we give it back to them. The student will respect their privacy. If your facility does "selective menus", they can help some Residents fill them out. If you have a resident computer, students can take them on "internet excursions" via You tube for example, exploring their individual interests. The student is the "navigator" the Resident determines the destination! Once I had a student, who monitored call lights. She was able to respond right away to a call bell. If it was something simple ( closing a blind, getting a box of tissues, etc etc. ) She could turn off the call bell! Eureeka. If it was a nursing request, she would leave the light on and stay with the Resident until a CNA could get there. Hope some of these ideas help.

lo

Registered:
05/11/09
Posted 03/17/2011 07:16 PM

Very important that you split them up.  They should not be roaming around doing room visits in a pack. If three come for example, they should be set up to do three different things!



Songbird29

Registered:
07/12/10
Posted 03/18/2011 09:10 AM

Umm wow...Language!

Just because a volunteer may be a student doesn't mean they are unreliable and immature.  I've got a 16yr old young lady who comes in regularly to help me out, and she is quite confident in leading a group of residents with no supervision.  And, what impresses me about her is that she's already completed her hours for school, she is doing it because she truely enjoys the residents, I couldn't be more thrilled with her!

I am feeling so much more confident with how to handle these potential volunteers, thank you all so much for your advice!  I've been doing this for a long time, but I suppose I don't have a lot of experience in the volunteer aspect of the job!  I really like the idea of giving students a crutch or purpose initially to go and visit the resident and get the conversation ball rolling.  I also love the idea of the biography and questions! 

Any other suggestions are more than welcome!  Surely I'm not the only one struggling! 

I hope everyone has a fantastic weekend!



cdnrectherapist

Registered:
03/02/11
Posted 03/18/2011 10:30 AM

I'm with you songbird - just because a volunteer is young doesn't mean they're useless at all!  There are a lot of wonderful youth out there who do a great job of volunteering and have a passion for the elderly. A volunteer's age doesn't matter at all - there are going to be 26 year old volunteers who are terrible and 16 year old volunteers who are great! 



Songbird29

Registered:
07/12/10
Posted 03/18/2011 12:59 PM

So I just had an interview with a young lady who is in grade nine!  She was absolutely LOVELY!  I think she has a lot to offer my residents, and it turns out she plays guitar and sings!  What could be better than one to one music visits, or small group music therapy?

I got myself all worried over nothing, I just need to listen to their ideas and their strangths and trust myself to utilize their skills in a way that can enhance my residents lives!

I'm feeling much better!  Thanks everyone for your support, this has been great!  If you have any other ideas please share Tongue out



Songbird29

Registered:
07/12/10
Posted 03/18/2011 03:51 PM

Sorry all, please ignore my previous comment about the language!  It was regarding a post made by someone using foul language, which has since been erased!

Have a great weekend!



lo

Registered:
05/11/09
Posted 04/09/2011 05:46 AM

We are lucky to have a computer in a common, secondary entrance(not MAIN) area, set up. We are watching the eagle's nest in IOWA 24/7. This has been FANTASTIC!!!!!! Bringing staff, families and residents together, congregating/chatting in small groups in front of the computer ALL DAY LONG. ( this is a fine example of setting an activity up, where you don't have to be there. It is parallel programming at its best.) I know we complain about about not having enough staff to direct concurrent programs. God only knows this is my challenge, too. Someone said Volunteers can fit the bill for this, only problem with that is, are they committed enough? Do they have sustainability? What about their abilities to handle behavior problems?? I'm starting to think "SET UP" the environment, use the building, somehow. Just because it is not leader directed/facilitated doesn't mean it is NOT a program/activity. (AND no, I don't check off on a grid who was present/participated in the viewing of the eagle!!!!! LOL) www.ustream.tv/decoraheagles

Songbird29

Registered:
07/12/10
Posted 04/11/2011 12:17 PM

Hi lo,

That is a super idea, but unfortunately we aren't lucky enough to have a computer in a common lounge Cry Hopefully within the next year we will have a space to run something like this but it is a fantastic idea!

Thanks!



colonialestates

Registered:
08/06/08
Posted 04/13/2011 06:53 AM

Student Volunteers are fabulous!  They way I get them comfortable with the Residents is by having them theach a Resident the Wii.  Its fun for both of them!



Songbird29

Registered:
07/12/10
Posted 04/15/2011 08:53 AM

I really feel like I've gotten more comfortable with managing volunteers!  Thank you so much for the suggestion of giving them a 'crutch' when I send them on visits, giving them something to fall back on, like a book of jokes or chicken soup stories to read to the resident in the event that anyone is feeling uncomfortable has been a great suggestion!  I've managed to pair up a young girl with a resident who is legally blind.  The volunteer has helped the resident complete and mail ALL of her Easter Cards (and that was about 20!!) and also walked over to the dollar store, something that resident hasn't been able to do in years, go get more cards.  It has been a beautiful pairing that the resident loves, and the student is really excited about too! 

Thank you everyone!



cdnrectherapist

Registered:
03/02/11
Posted 04/15/2011 12:45 PM

Songbird: do you have a policy about volunteers buying stuff for the residents? I assume your resident gave that volunteer money to go buy the cards. I believe in our region they are very sticky about anyone handling resident money (which is understandable)...but I like that idea of having the volunteers be able to do a bit of shopping for residents who aren't able to go themselves and may not have family nearby to get stuff for them. I have a group of volunteers starting in a couple weeks and I'm wondering if you have policies in place I could take a look at so maybe we can start doing that too.  I can give you an email or a fax number for you to send it to me if you're willing. Thanks!!



Songbird29

Registered:
07/12/10
Posted 04/15/2011 12:57 PM

Hi cdnrectherapist,

Well, we are considered 'independent living', however we do have many residents who do need assistance. 

In this particular case, my resident has all of her faculties and is able bodied, aside from being legally blind.  So I just arranged for my volunteer to take her over to the dollar store a few blocks away, and she helped her choose her cards.  The resident paid for them herself, she is able to handle her own money, so it really wasn't an issue in this particular case. 

If a resident is unable to handle their own money, I discuss upcoming outings or events with the family in advance and get them money directly from the family, and I look after the resident and their money when the time comes.

I don't have any policies with regards to volunteers and money, but if anyone does that would be interesting to see!



Activities

Registered:
09/07/10
Posted 09/21/2011 10:00 PM

Hi I work at a small independent living complex (30rooms) that is attached to our nursing home and hospital. I have worked here for 15 years and I still and probaly always will look for new ideas with activities Volunters and etc. I have never been cerified. I truly enjoy my job and the co-workers. We all work so well together. I started shortly after this place was built. We had a older  couple volunteer that moved into town and come to us wanting to volunteer. What a blessing cause we had none they was the 1st. Once a week he has mens coffee & donuts usually maintenace men and men thruout facility come only about 6-7 but enough to hold a conversation. She does nail cleaning & painting every Wed morning & they love this conversation sure flys here. They help with lunch,any where needed. The church helps with church services sat night sunday morning they do communion we have retired ministers do story hr once a week and bible study once a month Some other activities they enjoy is Touch up day--makeup hair etc usually friday. 1x month country store this is items donate or we buy houdehold item they buy by big bucks only which is fake money they earn by doingactivities or at bingo. Sometime instead of a store I have a local auctioner to an auction which has brought a roll of tisssue paper(1ROLL) around $250.00-$300.00 So many things and still wanting new ideas!! Enjoy.

Write me or send any ideas to Debbie Chandler 705 E Orange St Hoopeston Illinois 60942 c/o Country Terrace



cdnrectherapist

Registered:
03/02/11
Posted 04/15/2011 01:25 PM

Oh sorry, I misunderstood! I thought you meant the volunteer went by herself to pick out the cards.  Anyway, thanks for the info! :)



dee

Registered:
03/29/11
Posted 08/04/2011 07:57 PM

I am new at Activities, i go to classes to get certified later this mondth. But I need some help on how to approach others to volunteer for different things like musical, church services,ect... Please give me some advice cause im not having much good luck. Thanks to All of you that has any advice for me. I do have some ideas i will share if interested like ice cream in a bag, mad money, but im sure these are old ideas that everyone has been doing, but they are new to me(lol)

GG Activities

Registered:
06/25/11
Posted 08/07/2011 08:48 AM

Dee, I am also relatively new to my AD position. I have completed my class. I have been doing this for about 3 months now. I love it. I am also looking for info on volunteers. I ran an ad in our local paper and got a few responses, however some showed up to volunteer a few times and haven't came back. Not sure on how to proceed with this program. I am really in need of a volunteer program. I have many of our local churches for church services. I would like your Ice cream in a bag idea and what is mad money. Thanks and best of luck. YOu can email me at msgirl44@yahoo.com



Activities

Registered:
09/07/10
Posted 09/21/2011 10:14 PM

Hi Please write and maybe we can exchange ideas good luck your volunteers will come to ya soon I also have a time getting entertainment to volunteer sometime i try watching local talent shows and getting names and I call and ask them to come all they can do is say no..I did make up a paper around christmas the holidays..and asked all co workers if anybody came thru the facility singing or whatever to fill out the form. Name address phone this part was so I knew address to send thankyou card. Other questions on form was would you like to volunteer again when? How Often? On routine bases? Would Anybody from you group like to performby themselves or with someone but not as a group? Just Make up you own quest, then take a picture of everyone and keep with form and file.

My name is Debbie Chandler 705 E Orange Street Hoopeston Illinois 60942 c/oountry Terrace

I like doing the post card exchange also!



Songbird29

Registered:
07/12/10
Posted 08/09/2011 11:38 AM

Hi Dee,

Congrats on your position!  You're going to love it once you get everything all figured out.  I have come a long way with my volunteers since I first posted this message.  I feel I am far more confident in recruiting, training and keeping volunteers.

I'm not sure about you, but I'm in Ontario Canada and students need 40 hours of volunteer work in order to graduate highschool, so I definately sent a flyer to local highschools looking for volunteers and I've gotten some pretty amazing students on board now.  They do everything from arts and crafts, friendly visits, nature walks, poetry corner and watering plants with the residents and bingo.  On slower days they organize the library or my activity storage locker (bless their little hearts). 

When I started here I had zero volunteers doing any sort of church services or pastoral care.  With lots of perseverance and phone calls, I now have one local church holding an interdenominational service alternating Sundays, a volunteer holding bible studies alternating Mondays, and another group of volunteers holding a hymn sing twice a month.  Mind you this took numerous phone calls, churches are stretched so thin as it is, it's hard for them to find more people to volunteer their time.  But I worked and worked at it and I am so proud of what I've done for my residents now Smile

In terms of keeping volunteers, I've found I really have to stay in tune with them.  That means coming in every so often on the weekend to talk to church volunteers to let them know how much I appreciate what they are doing, and to ask them if there is anything I can do to help make their time volunteering more enjoyable.  I have to really get to know my students and make sure they are doing things they enjoy with the residents, so that they will keep coming back even after their hours have been completed. 

It is hard work getting a meaningful volunteer program off the ground, but once you do it's so rewarding to see how they can affect the residents, but also how the volunteer feels so rewarded.  I hope this has helped, and good luck!



blueoctgal

Registered:
04/27/11
Posted 09/18/2011 08:15 PM

All of your suggestions have been really helpful. As I was trying to fall asleep tonight I started thinking about this and sure enough you guys had just the help I needed! Thanks



CVAL

Registered:
06/29/09
Posted 06/05/2012 09:32 PM

I have a similar situation. I am at a 30 bed facility with only about a third of those being regularly active. We have several residents that are so hard of hearing or blind that they cannot socialize with even visitors that they know and some very very low functioning residents who only respond to the most basic contact. I keep busy in my job but not enough that I need constant help, and the things I could use help on are not things that I could get help on. Yet every single volunteer that calls is sent my way and I am forced to delegate to. I feel that not every person is cut out to volunteer in this environment and don't feel comforatable setting a complete stranger loose with the residents. However, I give ever person the benefit of the doubt and try to keep them busy. They usually have some fantasy about sweet old grandmas in rocking chairs and when it doesn't meet that they never come back. I even warn them upfront that its not what you expect but that they are making a difference in the residents day! I feel like the cnas could use help more than me but nobody wants to take the time to delegate to them. I am so grateful that people want to be kind and helpful by volunteering but I have gotten to the point where I dread having to work with another volunteer. But each time I will be there with a smile and maybe someday I will find the one that is really great!